Returns & Exchanges
At Varsaca, we take great care in crafting our products and ensuring their quality. As a policy, we do not accept returns unless the item is defective. However, we do offer exchanges under specific conditions.
Return & Exchange Policy
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Eligibility for Return & Exchange:
- Returns are only accepted for defective or damaged items.
- Exchanges are available under specific conditions.
- Customized orders cannot be returned or exchanged.
- Exchanged items are not eligible for re-exchange.
- Gift cards are non-returnable and non-refundable.
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Process for Return & Exchange:
- If you receive a defective item or need an exchange, inform us within 72 hours of receiving your order by emailing support@varsaca.com with relevant details and images.
- Once we confirm your request via email, kindly ship the product back within 48 hours using any nearby courier service to the following address:
Varsaca Home Decor Studio
39, Shivam, Phatak Baug, Navi Peth,
Pune - 411030, Maharashtra
Mob: 7038732087
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Return Shipping & Processing:
- The return shipping cost will be borne by the customer.
- The replacement product will be shipped within 2-3 business days after we receive the original item.
- For customized products, the making time is 7-8 business days before shipping.